Join Our Team

As an Expert Wireless Sales Associate, you’ll be a pioneer in establishing Total Wireless as the go-to prepaid provider in a market dominated by competitors. Your mission: Convert skeptical shoppers into loyal customers by leveraging Total’s network superiority, unbeatable pricing, and community-driven values.

Key Responsibilities

Customer Conversion & Sales Excellence

• Confidently articulate Total Wireless’ competitive advantages (Verizon’s 5G Ultra Wideband, 5-year price guarantees, tax-inclusive plans) to counter objections and outperform rivals.
• Close sales by tailoring plans to customer needs (e.g., families, travelers, budget-conscious users).
• Master promotions like Free 5G devices, Home Internet and Disney on Us to drive urgency.

Competitive Market Expertise

• Stay informed about competitors’ tactics (e.g., competitors pricing changes, coverage gaps) and position Total as the smarter choice.
• Use localized knowledge to address regional network strengths (e.g., “Verizon covers rural areas the competition often misses”).

Community Building

• Build trust as a neighborhood expert, not just a salesperson.

Operational Excellence

• Process activations, upgrades, and device trades efficiently.
• Maintain Key Performance Metrics (KPI’s) and monthly targets.
• Maintain compliance with inventory and sales reporting.

Qualifications

Must-Have:

• 2+ years of retail sales experience (wireless, tech, or consumer electronics preferred).
• Proven ability to meet/exceed sales targets in competitive environments.
• Deep understanding of wireless networks (5G, LTE, Coverage Maps, Mobile Hotspot, Home Internet) and plan structures.
• Exceptional communication skills with the ability to simplify technical jargon (e.g., “Ultra Wideband = 10x faster streaming”).
• Resilience to thrive in a new market with low brand awareness.

Preferred Skills:

• Bilingual (Spanish/English) to serve diverse communities.
• Familiarity with Metro, Cricket, and Boost plans and customer pain points.
• Experience using CRM tools or point-of-sale systems.

Perks & Benefits

• Compensation: Competitive base pay + uncapped commissions + performance spiffs
• Career Growth: Leadership development for future lead management roles.

Why Join Total Wireless?

• Be a Market Maker: Shape Total’s presence in a new territory with the backing of Verizon’s #1 network.
• Sell with Integrity: No fine print, no price hikes, no pressure—just honest solutions.
• Growth Culture: We invest in your success with ongoing coaching and tech certifications.

The Phone Deals is seeking motivated and professional individuals to assist and qualify California residents for the state’s LifeLine Program, which provides eligible customers with free or discounted wireless service. This is a 1099 independent contractor role with compensation paid as commission for each successful enrollment.

What We Provide

• Full training on the LifeLine Program and our POS enrollment system
• A branded tent, table, and tablet for in-field enrollments
• Marketing support and tools to help you succeed

Responsibilities

• Educate and assist California residents in determining eligibility for the LifeLine Program
• Accurately complete customer enrollments using our POS system
• Represent The Phone Deals LLC in a professional and approachable manner
• Maintain compliance with all program guidelines and company standards

Requirements

• Must pass a background check
• Reliable transportation to attend events, community locations, or partner sites
• Strong communication and people skills
• Self-motivated and dependable, with the ability to work independently
• Previous customer service, sales, or outreach experience is a plus

Compensation

• Commission-based pay structure
• Earn per successful enrollment—your results determine your earnings

Why Join Us?

This is a flexible contractor opportunity where you control your schedule and income potential. By connecting your community to free or discounted wireless services, you’ll make a real impact while building your own success.

We are seeking a dynamic and enthusiastic Brand Ambassador to represent our brand and engage with customers in various settings. The ideal candidate will have a passion for marketing and a strong ability to communicate effectively. As a Brand Ambassador, you will be responsible for promoting our products, conducting product demonstrations, and enhancing brand awareness through various marketing initiatives.

Responsibilities

Engage with customers at events, trade shows, and promotional activities to showcase our products.
Conduct product demonstrations to educate potential customers about features and benefits.
Collect data on customer interactions and feedback to help improve marketing strategies.
Manage social media accounts by creating engaging content that aligns with our brand voice.
Assist in event marketing efforts by coordinating logistics and promoting attendance.
Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Utilize strong communication skills to effectively convey brand messaging.
Participate in public speaking engagements to promote the brand at various events.
Collaborate with the marketing team to develop branding strategies that resonate with target audiences.
Requirements

Previous experience in food service or sales is preferred but not mandatory.
Proficiency in data collection methods and tools for analyzing customer feedback.
Experience in social media management to enhance online presence.
Bilingual candidates are highly desirable for engaging diverse audiences.
Strong background in event marketing, including planning and execution of promotional activities.
Excellent customer service skills with a focus on building relationships with clients.
Ability to conduct product demos confidently and effectively communicate product value.
Strong branding knowledge to ensure consistent messaging across all platforms.
Exceptional public speaking skills for engaging presentations at events.
A passion for marketing with a proactive approach to driving brand awareness. Join us as we work together to elevate our brand presence and create memorable experiences for our customers!